PRIVACY POLICY
This Privacy Policy explains our policy regarding the
collection, use, disclosure and transfer of your information by Viveksindhu. and/or its subsidiary(ies)
and/or affiliate(s) (collectively referred to as the "Company"),
which operates website and other
services including but not limited to delivery of information and content via
any mobile or internet connected device or otherwise (collectively the
"Services"). This Privacy Policy forms part and parcel of the Terms
of Use for the Services. Capitalized terms which have been used here but are
undefined shall have the same meaning as attributed to them in the Terms of
Use. As we update, improve and expand the Services, this policy may change, so
please refer back to it periodically.
By accessing the Company website or this Application or otherwise using the
Services, you consent to collection, storage, and use of the personal
information you provide (including any changes thereto as provided by you) for
any of the services that we offer. The Company respects the privacy of the
users of the Services and is committed to reasonably protect it in all
respects. The information about the user as collected by the Company is:
1.
information supplied by users
2.
information automatically tracked while navigation
3.
information collected from any other source (collectively
referred to as Information)
Information, received and stored by the company
INFORMATION SUPPLIED BY USERS
Registration data
When you register on the website, Application
and for the Service, we ask that you provide a) your name, b) email address, c)
sex, d) age, e) PIN code , f) credit card or debit card
details g) medical records and history h) sexual orientation, i) biometric information, j) password ,k) application
packages present on your device etc. When you register using your other
accounts like on Facebook, Twitter, Gmail etc. we shall retrieve Information
from such account to continue to interact with you and to continue providing
the Services.
Subscription or paid
service data
When you chose any subscription or paid service, we or our
payment gateway provider may collect your purchase, address or billing
information, including your credit card number and expiration date etc. However
when you order using an in-app purchase option, same are handled by such
platform providers. The subscriptions or paid Services may be on auto renewal
mode unless cancelled. If at any point you do not wish to auto-renew your
subscription, you may cancel your subscription before the end of the
subscription term.
Voluntary information
We may collect additional information at other times, including
but not limited to, when you provide feedback, change your content or email
preferences, respond to a survey, or communicate with us.
INFORMATION AUTOMATICALLY COLLECTED/TRACKED
WHILE NAVIGATION
Cookies
To improve the responsiveness of the "Application" for
our users, we may use "cookies", or similar electronic tools to
collect information to assign each visitor a unique, random number as a User
Identification (User ID) to understand the user's individual interests using
the identified computer. Unless you voluntarily identify yourself (through
registration, for example), we will have no way of knowing who you are, even if
we assign a cookie to your computer. The only personal information a cookie can
contain is information you supply. A cookie cannot read data off your hard
drive.
Our advertisers may also assign their own cookies to your browser (if you click
on their ads), a process that we do not control. We receive and store certain
types of information whenever you interact with us via website, Application or
Service though your computer/laptop/netbook or
mobile/tablet/pad/handheld device etc.
Log File Information
We automatically collect limited information about your
computer's connection to the Internet, mobile number, including your IP address
when you visit our site, application or service. Your IP address is a number
that lets computers attached to the Internet know where to send you data --
such as the pages you view. We automatically receive and log information from
your browser, including your IP address, your computer's name, your operating
system, browser type and version, CPU speed, and connection speed. We may also
collect log information from your device, including your location, IP address,
your device's name, device's serial number or unique identification number (e.g.. UDiD on your iOS device), your device operating system, browser type and
version, CPU speed, and connection speed etc.
This app collects app install, uninstall and update events through a broadcast
receiver & other installed apps information and uploads them to Viveksindhu Website.This
information is being used for showing "Recommended Apps" section and
relevant advertising for you.
Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the
online usage patterns of our users in a anonymous
manner, without personally identifying the user. We may also use clear GIFs in
HTML-based emails sent to our users to track which emails are opened by
recipients. We use this information to inter-alia deliver our web pages to you
upon request, to tailor our Site, Application or Service to the interests of
our users, to measure traffic within our Application to improve the Application
quality, functionality and interactivity and let advertisers know the
geographic locations from where our visitors come.
Information from other
Sources
We may receive information about you from other sources, add it
to our account information and treat it in accordance with this policy. If you
provide information to the platform provider or other partner, whom we provide
services, your account information and order information may be passed on to
us. We may obtain updated contact information from third parties in order to
correct our records and fulfil the Services or to
communicate with you · Demographic and purchase information: We may reference
other sources of demographic and other information in order to provide you with
more targeted communications and promotions.
Links to 3rd party sites/ad servers
The Application may include links to other websites or
applications. Such websites or applications are governed by their respective
privacy policies, which are beyond our control. Once you leave our servers (you
can tell where you are by checking the URL in the location bar on your
browser), use of any information you provide is governed by the privacy policy
of the operator of the application, you are visiting.
That policy may differ from ours. If you can't find the privacy policy of any
of these sites via a link from the application's homepage, you should contact
the application owners directly for more information.
When we present information to our advertisers -- to help them understand our
audience and confirm the value of advertising on our websites or Applications
-- it is usually in the form of aggregated statistics on traffic to various
pages / content within our websites or Applications. We use third-party
advertising companies to serve ads when you visit our websites or Applications.
These companies may use information (not including your name, address, email
address or telephone number or other personally identifiable information) about
your visits to this and other websites or application, in order to provide
advertisements about goods and services of interest to you. We do not provide
any personally identifiable information to third party websites / advertisers /
ad-servers without your consent.
Information use by the company
The Information as supplied by the users enables us to improve
the Services and provide you the most user-friendly experience. In some
cases/provision of certain service(s) or utility(ies), we may require your contact address as well. All
required information is service dependent and the Company may use the above
said user Information to, maintain, protect, and improve the Services
(including advertising on the "Application") and for developing new
services. We may also use your email address or other personally identifiable
information to send commercial or marketing messages without your consent [with
an option to subscribe / unsubscribe (where feasible)]. We may, however, use
your email address without further consent for non-marketing or administrative
purposes (such as notifying you of major changes, for customer service
purposes, billing, etc.)
Any personally identifiable information provided by you will not be considered
as sensitive if it is freely available and / or accessible in the public domain
like any comments, messages, blogs, scribbles available on social platforms
like facebook, twitter etc. Any
posted/uploaded/conveyed/communicated by users on the public sections of the
"Application" becomes published content and is not considered
personally identifiable information subject to this Privacy Policy. In case you
choose to decline to submit personally identifiable information on the
Application, we may not be able to provide certain services on the Application
to you. We will make reasonable efforts to notify you of the same at the time
of opening your account. In any case, we will not be liable and or responsible
for the denial of certain services to you for lack of you providing the
necessary personal information. When you register with the Application or
Services, we contact you from time to time about updation of your personal
information to provide the users such features that we believe may benefit /
interest you.
Information sharing
The Company does not shares user information with any third
party without obtaining the prior consent of the User, with the exception of
the following limited circumstances
1.
When it is requested or required by law or by any court or governmental
agency or authority to disclose, for the purpose of verification of identity,
or for the prevention, detection, investigation including cyber incidents, or
for prosecution and punishment of offences. These disclosures are made in good
faith and belief that such disclosure is reasonably necessary for enforcing
these Terms or for complying with the applicable laws and regulations.
2.
The Company proposes to share such information within its group
companies and officers and employees of such group companies for the purpose of
processing personal information on its behalf. We also ensure that these
recipients of such information agree to process such information based on our
instructions and in compliance with this Privacy Policy and any other appropriate
confidentiality and security measures.
3.
The Company may present information to our advertisers - to help
them understand our audience and confirm the value of advertising on our
websites or Applications - however it is usually in the form of aggregated statistics
on traffic to various pages within our site. d) The Company may share your
information regarding your activities on websites or Applications with third
party social websites to populate your social wall that is visible to other
people however you will have an option to set your privacy settings, where you
can decide what you would like to share or not to share with others.
Accessing and updating personal information
When you use the Services Site (or any of its sub sites), we
make good faith efforts to provide you, as and when requested by you, with
access to your personal information and shall further ensure that any personal
information or sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible, subject to any requirement
for such personal information or sensitive personal data or information to be
retained by law or for legitimate business purposes. We ask individual users to
identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information residing on backup
tapes), or for which access is not otherwise required. In any case, where we
provide information access and correction, we perform this service free of
charge, except if doing so would require a disproportionate effort. Because of
the way we maintain certain services, after you delete your information,
residual copies may take a period of time before they are deleted from our
active servers and may remain in our backup systems.
Information security
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or destruction of
data. These include internal reviews of our data collection, storage and
processing practices and security measures, including appropriate encryption
and physical security measures to guard against unauthorized access to systems
where we store personal data.
All information gathered on VIVEKSINDHU is securely stored within the Company
controlled database. The database is stored on servers secured behind a
firewall; access to the servers is password-protected and is strictly limited.
However, as effective as our security measures are, no security system is
impenetrable. We cannot guarantee the security of our database, nor can we
guarantee that information you supply will not be intercepted while being
transmitted to us over the Internet. And, of course, any information you
include in a posting to the discussion areas is available to anyone with
Internet access.
We use third-party advertising companies to serve ads when you visit or use our
website, mobile application or services. These companies may use information
(not including your name, address, email address or telephone number) about
your visits or use to particular website, mobile application or services, in
order to provide advertisements about goods and services of interest to you.
Updates and changes
The internet is an ever evolving medium. We may alter our
privacy policy from time to time to incorporate necessary changes in
technology, applicable law or any other variant. In any case, we reserve the
right to change (at any point of time) the terms of this Privacy Policy or the
Terms of Use.
Any changes we make will be effective immediately on notice, which we may give
by posting the new policy on the "Application". Your use of the
Application or Services after such notice will be deemed acceptance of such
changes. We may also make reasonable efforts to inform you via electronic mail.
In any case, you are advised to review this Privacy Policy periodically on the
"Application") to ensure that you are aware of the latest version.
Questions and grievance redressal
Redressal
Mechanism: Any complaints, abuse or concerns with regards to the processing of
information provided by you or breach of these terms shall be immediately
informed to the designated Grievance Officer as mentioned below via in writing
or through email signed with the electronic signature to We
request you to please provide the following information in your complaint
1.
Identification of the information provided by you
2.
Clear statement as to whether the information is personal
information or sensitive personal information
3.
Your address, telephone number or e-mail address
4.
A statement that you have a good-faith belief that the
information has been processed incorrectly or disclosed without authorization,
as the case may be
5.
A statement, under penalty of perjury, that the information in
the notice is accurate, and that the information being complained about belongs
to you
6.
You may also contact us in case you have any questions /
suggestions about the Privacy Policy using the contact information mentioned
above. The company shall not be responsible for any communication, if
addressed, to any non-designated person in this regard.